Frequently Asked Questions

How do we take payment? After we have discussed your requirements, we will email you an invoice which needs to be paid prior to delivery/or collection.
When will I get my deposit back? We'll transfer the deposit back to you within 7 days of the trackway coming off-hire & being returned in good condition.
Is the trackway suitable for caravans? Yes and motorhomes.
Can I use the trackway to protect my lawn? Yes it's perfect for that type of job & you can drive a mini diggers over it; or similar.
Can I move the track on my own? The track is very manoeuvrable between two adults. It can be clipped together with metal joints or just laid if the ground is flat.
Can I collect the track? Yes or we deliver if preferred.
Do I have to wash the track? The track needs to come back clean or we have a small cleaning fee. They are easy to wash with a pressure washer or just a hose and broom.
Can I use track over a trench? No.
How much do they weight? 32kg.
How much weight can I put on the track? As with all ground protection mats, the support they provide is dependent on the firmness of the ground they are on but about 5 tons is fine.
Is it suitable for metal tracked vehicles? No.
How do the mats join together? We'll provide you with metal clips to put into pre-drilled holes.
Can I collect & set-up on my own? Yes you can either collect from us near Fairford, Gloucestershire or we can deliver to you & set-up.
Do you store data about me? Yes, we store the data we need to allow us to take your booking and provide a service to you, in accordance with GDPR 6(1)(b). All information is held securely.